Duda sobre fuente alimentación:
Buenos días,
Recientemente me he comprado una fuente de alimentación (PSU) para mi pc, es una Real Power M850 en teoría refurbished, me la ha vendido en un outlet.
EL problema es que viene con cables que no son los de CM sino de otras fuentes y faltan un par, es normal en las fuentes refurbished o puedo reclamar los cables que faltan aunque sea refurbished.
Aprovecho también para saber si la garantía de un año también es lo normal en sus productos
Saludos
Respuesta:
Dear Mr./Ms,
We regret to inform you that we currently do not offer support in your language. Kindly re-send your query in English for us to assist you accordingly.
Kind regards,
Michiel Bos
MI respuesta:
Doubt about Power Supply: Good morning,
Recently I bought a power supply (PSU) for my pc, Real Power M850 is a refurbished theoretically, I sold it at an outlet.
THE problem is that the power cables are not CM, are from a different source and missing a couple.
It is normal in the sources I can claim refurbished or store. It is very noisy.
I have a video and photos.
regards
Su respuesta:
Dear Mr./Ms,
Thank you for your inquiry.
When did you bought the PSU ? Which store did you bought the PSU ? Normally we do not give warranty on second hand products.
Kind regards,
Michiel Bo
MI respuesta:
It is second hand, the product is refurbished, not to say anything about the 2 wires missing, is normal in this type of product?
Su respuesta:
Dear Mr./Ms,
Sorry but we do not give warranty for second hand products. This is also written in our warranty policy.
The original customer from the whole world purchasing the Cooler Master Product is covered under the Cooler Master Warranty Program. Second-hand purchasers or purchases made at places like E-bay or any similar auction type retailer is NOT protected under Warranty.
Because you have bought the PSU second hand it can be that you miss 2 cables. Maybe we can help you to get these cables. Which cables do you exactly need?
Kind regards,
Michiel Bos
Mi respuesta
Mr. Michiel Bos'm informing that the product is first hand, here is the web. The product is NOT second hand
http://www.outlet-pc.es/componentes/200-cooler-master-real-power-m850-rs-850-esba.html
Excuse, my English is bad
Su respuesta:
Dear Mr./Ms,
Do you also have a purchase receipt ? when did you have bought the PSU ?
Kind regards,
Michiel Bo
Mi respuesta:
Dear Mr. / Ms,
If I have receipt, purchase the font on the 27th.
Kind regards,
Su respuesta
Dear Mr./Ms,
Can you give us the receipt?
When your PSU is faulty you should go back to the shop where you bought it within the first 2 years of use (1 year in the UK) for a replacement or refund.
If the shop can’t help you then you can always contact us again.
Kind regards,
Michiel Bos
Mi respuesta
Dear Mr. / Ms,
You do not understand me, and talk to the store and tell me it's normal two wires missing from the source.
Better forget this conversation, I will return the source to the store.
Kind regards,
Ire actualizando este post
Su respuesta
Dear Mr./Ms,
Which cable is missing? Can you please be more specific what is exactly missing?
kind regards,
Michiel Bos