Dralius
De profesión Chapuzas
- Registrado
- 15 Jun 2013
- Mensajes
- 342
- Puntos
- 28
Hola compañeros, hace un par de semanas compré el assasin´s creed unity (de lo cual me arrepiento con toda mi alma, por el rendimiento tan patético que tiene y por el comportamiento de ubisoft).
Total que a la semana o así veo la noticia colgada por el chapuzas, y resulta que me habían quitado el juego sin decirme nada.
Tras quejarme y ponerlos a parir en el facebook y demás, me contestan esto:
Thank you for contacting us. The Uplay Facebook page moderation team cannot view your account details, so I cannot be certain, but I assume you are referring to a game purchased through G2A/Kinguin or a similar website that was recently revoked.
Here is a quote of the official response from Ubisoft:
"We strongly recommend that players purchase keys and downloadable games only from the Uplay Store or their trusted retailers. We regularly work with our authorized resellers to identify and deactivate fraudulently obtained and resold keys.
In this case, we confirmed activation keys were recently purchased from EA’s Origin store using fraudulent credit card information and then resold online. These keys may have been deactivated. Customers who may have been impacted should contact the vendor where they purchased the key for a refund."
If this isn't the case for you, and your key was obtained somewhere else, please contact the Ubisoft Support team so they can review your account and check the status of your game.
Así que me pongo en contacto con G2a que fué donde compre el juego
Total que a la semana o así veo la noticia colgada por el chapuzas, y resulta que me habían quitado el juego sin decirme nada.
Tras quejarme y ponerlos a parir en el facebook y demás, me contestan esto:
Thank you for contacting us. The Uplay Facebook page moderation team cannot view your account details, so I cannot be certain, but I assume you are referring to a game purchased through G2A/Kinguin or a similar website that was recently revoked.
Here is a quote of the official response from Ubisoft:
"We strongly recommend that players purchase keys and downloadable games only from the Uplay Store or their trusted retailers. We regularly work with our authorized resellers to identify and deactivate fraudulently obtained and resold keys.
In this case, we confirmed activation keys were recently purchased from EA’s Origin store using fraudulent credit card information and then resold online. These keys may have been deactivated. Customers who may have been impacted should contact the vendor where they purchased the key for a refund."
If this isn't the case for you, and your key was obtained somewhere else, please contact the Ubisoft Support team so they can review your account and check the status of your game.
Así que me pongo en contacto con G2a que fué donde compre el juego