Worklog: JP[D]

[Caripirito]

Buenos dias,

A mi me parece una basura y me quedo corto.

Como ya comenté, mi bloque de la gtx 770 me llegó igual, con rebabas, descuadre entre metacrilato y la base de cobre (yo no soy modder pero jode en el alma que pagues una pasta y luego te encuentres esto pero bueno). Hombre que tengas un margen de menos de 1 mm, pero por dios macho, yo con una hacha lo haria mas fino.

Con respecto a Marc Gaser exactamente lo que me ha pasado a mi, excusa tras excusa:
-Que si la maquina esta estropeada, que se son 4 semanas de fabricacion, blablabla

Solo os digo, yo he pagado con PayPal y al ver que no cumplia los plazos le meti disputa y reclamación (28/10) el dia (5/11) ya tenia el tracking de envio.
El tipo es un vago, hay que estar detras de él y como lo aprietes un poco y lo pongas en su sitio se cierra en banda y da malas contestaciones.

JaPemo publicalo en varios sitios que tienes pruebas suficientes para ver que el pavo trabaja fatal, ademas, el tema de extorsión, si eres un chapuzas ,lo haces mal y la review no va a ser favorable para que cojones envias el producto mal y sin probar?

Claro, luego nos quejamos.

Es como si un carpintero te hace un mueble de madera maciza de la leche y cuando lo vez son cuatro tablas de aglomerado y mal cortadas. Como dice mi mujer; no las hagas, no las temas.

Mucha suerte campeón, aqui estoy para lo que necesites.

 

[Wendiga]

Vaya faena... menudo elemento...

 

[Cop_Osiris]

Menudo chapucero este tio
Entre otros empleos estuve de técnico de machinas rectificadora y todos los demás
Se que trabajo es hacer un block , pero este hombre parece que lo han hecho con la cutillas de cortar pan
No tiene ni p..a idea de machinas

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[javiervinate]

Es una pasada, si. Pero a mi me gusta hacerme las cosas. A ver que tal sale este mod...

 

[JaPeMo]

Es una pasada, si. Pero a mi me gusta hacerme las cosas. A ver que tal sale este mod...

Hombre... Hacerme un bloque es complicado, ya que no tengo las herramientas ni los conocimientos para ello

JaPeMo
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[JaPeMo]

Bueno, os cuento lo ultimo de este señor.

Resulta que en su dia me dijo que le enviara los bloques y que en 8/12 semana los tendria reparados.

Bien ayer me suelta que esta esperando los bloques que ya tiene las piezas de recambio. A lo que le contesto que me esta volviendo con tanto cambio, si los tiene acabados que me envie fotos de las piezas. Su respuesta fue que si queria fotos que pagara 30€ por el tiempo invertido...

Como siempre, intentando quedar bien con el cliente...

JaPeMo
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[ErSedavi]

30€ por unas fotos, ni los reporteros del hola cobran tanto... Que vergüenza de persona.

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[JaPeMo]

Ya podeis ir viendo e imaginando lo tedioso y complicado que ha sido la negociacion con Liquid Extasy y los problemas que he tenido.

JaPeMo
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[Cop_Osiris]

No lo has mandado los block no?
Pues no le mandas nada , si quieres tenerlos
Esto lo veo como un engañador

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[JaPeMo]

No pienso enviarle nada.

El trato que me hizo prometer y reprometer era que debia hacer un test comprativo de temperaturas y enviarselo. Entonces el me enviaba las partes pata substituir.

Cuando le comunique lo de las perdidas, me dijo que me enviaba tambie juntas pero que le enviara los test.

No habia forma de hacerle entender que no podia hacer una comparativa si un bloque tiene perdidas, que me enviara las piezas para poder hacer el test.

Se cerro en banda y me dijo que le enviara los bloques y que en 8/12 semanas los tendria. Me parecio una tomadura de pelo que tuviera que esperar ese tiempo, y con el riesgo de perder envios de ida y luego me dijera que debia pagar el retorno e incluso, me hiciera pagar las piezas.

No pienso enviarle nada, es un pesetero y por todo cobra como habeis visto.

Segun he ido sus actuaciones y pensando mal, si le envio los bloques corro el riesgo de que al tenerlos el, tenga la sarten por el mango y piense que teniendo el los bloques me podra exigir pasta para recuperarlos.

Por eso, no pienso enviarle nada

JaPeMo
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[DI360]

Menudo desgraciado, que asco de tienda y de persona, peor servicio no puede dar.

Te estan costando un pastón esos bloques, a la proxima coges unas hof con bloque que te salen mejor de precio.

 

[al_bundy]

Hello,
iam liquidextasy.de
My History. The real History.

07.05.2015:
I send Japemo the prototype.pdf. In this document he can read how it works to create a new cooler. He know, that he will receive one prototype. This prototype will works well.

08.05.2015:
I tell him the price

09.05.2015:
I tell him that a real fullcover is expensive ~ 100€ more because the copper is very expensive. I write him that the cooler will be weight ~2kg. Its not recommend.

10.05.2015:
I ask, Fullcover - copperbaseplate and a black acetaltop + engraving
I say: if yes 129,90€ + 20eu for engraving.
He will receive 2 blocks. One is costless because japemo published a review.

11.05.2015
I write: I can measure on weekend

13.05.2015
I write: I measure on next weekend

26.05.2015
I write: I will construct in next 3 days

26.05.2015
Japemo ask me for vectores
I write: its not possible. He can receive pictures
Japemo ask me: Deliverytime is?
I write: 5weeks

27.05.2015
I offer japemo that i can produce your waterblocks in the night. But I need 25% more money.
I explain Japemo my situation why I cant deliver in some days.

29.05.2015
I will measure today and tomorow.
If the cooler are simple to produce, and I have copper in stock, I will produce in next week. You have no time. I will respect this.
I will do what I can.

30.05.2015
Measurement is done. I ask Japemo about Screwcolour, Nickleplating and Engraving
Japemo write what he want.

31.05.2015
I send japemo the picture of the design
I send him an offer about 2 blocks ( i had vergotten that he must pay only one waterblock)
Few minutes later he receive a new correct offer

Later he ask me some questions about Fullcover and Pom /Acetal
He cant verbalize correctly. So he thought he receive a real Fullcoverblock like the GTX 980 reference.

02.06.2015
I write: Money receive

10.06.2015
I write: I will ship tomorrow
I think the post need 3-7 days

11.06.2015
Japemo ask me if i test the GPU's and the Waterblock
I write I had test the block on the gpu. GPU produced some good pictures.

16.06.2015
He ask me again if i shipped his goods.
I write: I write. All done. I will ship. I had shipped
He dont understand. Some minutes later I write again
"I had shipped"

He dont understand together. And he threaten me with a lawyer
I send him pictures of your finish waterblock. I explain him that I produce his goods 4 weeks earlier. (other costumers waiting, too)

Japemo write:
He dont like the design. He will contact his lawyer

I explain him that he receive the design on 31.05.2015.
Japemo never written he want another design. He dont write he is not lucky with this design.
He had seen the design...
I ask him what he have for problems.
He write, is not a fullcoverblock.
But this design called around the world as fullcover. Since any years.
Your friend in Uruguay had the same problem. But he explain me the problem. And the men from Uruguay had receive a big fullcoverblock like GTX 980 Waterblock. He had verbalize correctly. Japemo not.

I write Japemo that I can mill new tops like real big fullcover. But its a spezialmade. He must spend 80€ more.

He ask me which service I take for shipping. I ask him that DHL deliver his goods.
He write me: the screws are not black.

I apologized and I write I will deliver black Screws asap.

I send him the trackingnumber

Japemo write: Bug in Top. Everyone see it in the pictures.

I will explain why the bugs in the acetaltops:
Japemo received the first Waterblock with this Design (thickness 6mm parts) in POM.
If you mill one side of the acetalplate, it will be twist.
In this time, I had not the correct tools for this job.
But I work though. Because. Japemo pushing me extreme.
The result is not the best. But now, the problem is fixed.
I had ordered new tools.
Result: smoother surface, uniformly thickness (japemo dont believe me, but i send pictures from new tools)

I write him before I start to mill that in this time is not a real productiontime for Waterblocks.
In this 4 weeks I must test some new strategies to get a better quality in lower time. (Japemo will not hear the facts and will not wait)

Japemo write too: he dont want the lines from the prodctionprocess
I write him: Its not important that you see the lines. Its important that you feel a smooth surface. The Surface feel smoothly
He dont trust me and he write iam a liar.
I had insured that he will get good temperatures if he test the block.
But he dont trust me
I had sent him a picture that he can see the new tools... ... but he dont understand why the thinks are so how they realy are.

Result:
He pushing me. I must send a new Waterblock or he write like this what you see. And he want it in one week. He threat'n me; I do it, or he publish some pictures.

My solution was:
He test one block, that he will see the lines are not a problem. I will send new parts that he need. (Copperbaseplate, Acetaltops) Costless.
He dont want it.

After that my wife write with him in his language (spanish). Because I dont have success in english. After that we had a deal.

Deal:
He Test one Block
He receive all parts he want
All is costless for him.
I need some weeks.

11.07.2015
He write he will test. (After I asked him again)
He write the block are leaking.

I write that I need pictures. I must ask 4x, then I receive pictures. But one picture that I need, I dont receive it. I ask for a threadlength. He cant tell me this simple fact.

Fact is, he open the waterblocks ( he send me pictures on 16.06.2015) and he mount the blocks not correctly. He had written this some time before. He used not the correct Fittings with the correct thread length. He dont read the user manual.

12.07.2015
My Solution is: He send all back. I proof the Waterblocks.
After that I will tell him a good solution. If the Waterblocks are crap. I will send 2 new Waterblocks. Costeless. One Copperbaseplate is finish. One Acetaltop will finish in some days. I had promised japemo a new copperbaseplate an a new acetaltop. He will receive it if he want. Costless. But he dont want.

The end is.
He threat'n me with his lawyer.
He dont send all back
He write not all facts in this forum

The result of his proceed is.
I write a letter to the Administrator
i collect all evidence and go to my lawyer

I will go to the court if japemo dont apologize and dont write the truth in all forums.

Liquid Extasy = me
Iam alone. Sometimes somethings goes wrong. If it happens, I must create a new timetable.
The coolers are sended and working good. I had testes leaks with air (0.5bar).
The cooler looks good expect the acetal top with engraving. I promised he receive good new one. Costless. This is the result of pushing me. Strategy was in testing. But test is was not done. If he wait some weeks more, the acetaltops have best quality because test with vacuumtable was done.

The leakproblem, is the result of unmount and not mount correct the waterblocks and dont use the correct fittings.

At last:
Japemo knows that I need aproximately 2 weeks to measure. He knows: Start to production aproximately 2 weeks after money Receive. He knows: The production need some times. Aproximately 2 weeks. He know all but only if he read all informations. Japemo proves, that japemo does not read correctly.

Explain in spanish follow in next days.

 

[al_bundy]

Facts:
Fray on the acetal tops because Japemo cant wait until I take the new machines to produce better quality.

He had must wait 4 weeks to get best quality. I needs the 4 weeks to test the new machines. But i cant test before milling Japemos Waterblocks because he dont let me test my new tools. He need the blocks asap.

Japemo screw the stuff not in the correct place. Because of that, the cooler are leaks. Threadlength of stuff 6mm. The coolertop have 5mm thickness. ...Problem fixed. In future i will buy stuff with threadlength of 3mm.

Yes, its my fault that i give him a please that he receive the cooler soon. But i had learned now...

Fact is too. I had written over 100 E Mails to solve this problem. In english and spanish. From 6o clock morning - 2 o'clock in the night on sunday too.

I promised Japemo, they get new parts costless to solve the problem.

But he dont want.

He dont want send parts back. I cant send new parts if i dont proof the first parts. Nobody will accept his conditions.

Japemo had lost his work since some weeks. After that his wife is gone... ... not without reasons. I feel this frustration. And he apologize for this bad behavior in some mails. But the result we can see in this thread. I dont know how i can make japemo happy. I think its not possible with waterblcoks. Waterblocks are not a wife or a job.

Whaterever. He can take my offer. But he must apologize and write the truth. I have no problem if the customers write the truth. But japemo had fergotten some important parts. So it looks bad for me.

All qualityproblems are growing in last weeks are fixed. And Japemo can benefit from it. But he dont want benefit and dont work (send parts back) to solve our problem. Japemo dont want write all important things to damage my company and hard work.

The result is i contact my lawyer to proof this case. I think the administrator get post from my lawyer too. We must collect all facts to go to the court.
Japemo know all facts but he dont respect another mind and forgett write important facts.

 

[al_bundy]

Bueno, os cuento lo ultimo de este señor.

Resulta que en su dia me dijo que le enviara los bloques y que en 8/12 semana los tendria reparados.

Bien ayer me suelta que esta esperando los bloques que ya tiene las piezas de recambio. A lo que le contesto que me esta volviendo con tanto cambio, si los tiene acabados que me envie fotos de las piezas. Su respuesta fue que si queria fotos que pagara 30€ por el tiempo invertido...

Como siempre, intentando quedar bien con el cliente...

JaPeMo
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You will get extra service? You must extra pay.

30€ for Pictures of process, test all parts. Test the parts on a benchtable, including mounting and thermalpads and other parts. I need some time to test it on my benchtable. It need time. Time cost money. ...You must pay 30€ by caseking to mount only. You get by me for 30eu a mounting, with all pictures + a test on a benchtable! Ok, this is expensive. But the caseking service is ultra expensive.
You are not happy only with some pix. You will more and more and more. You had written step by stept to get more and more and more.
You get more, you get all you want. But you must pay. My service is not a normal service. Nobody write in 3 languages. Nobody write on weekend. Noboy write after 20o'clock. Nobody write over 100 mails to solve the problem.
If i have bad service, what bad service give you other companies?!

You had the chance. Nothing send back, get new parts, costless. But you dont want it. Ok. Its your choice.

 

[JaPeMo]

Solo me he leido las 3 primeras fechas y ya tergiversas el asunto.

Bien, lo que tu llamas contrato prototype.pdf, es solo un texto de tu proceso de fabricacion y que fabricas, y en wl cual, solo he de colocar mi direccion de envio.

Por otro lado, ese texto solo esta en aleman, idioma el cual yo desconozco y tuve que traducir con serior problemas.

Yo nunca pedi un bloque entero de cobre, estamos lokos o que?

Tu lo entendeistes mal y te corregi, que efectivamente no era entero de cobre, que me referia fullcover como el articulo que vendiad en tu tienda.

Fullcover es que cubriera todo el PCB, desde el principio te pedi el bloque como la 980 reference y tu has fabricado lo que has querido.

Yo con un boceto 3D solo del bloque sin colocar sobre el pcb o gpu no se si es fullcover o no ya que no tengo nada de referebcia pata comparar.

Esto es solo el principio de tu texto y ya patinas... Con calma, ire contestando a cada una de las fechas.

Puedes estar disconforme con mi opinion, con mi descontento, pero no por ello puedes privarme de expresar mi opinion, estamos en un mundo libre, solo faltaria mas...

JaPeMo
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[al_bundy]

You can think what you want. But if you write something, you must write all but not embezzle importants facts.
If you embezzle important facts, its another story...

A tip.
If you dont understand. Ask!
If you dont understand too,
Dont buy!

May be we see us in Germany in few month.

Best regards Marc

 

[al_bundy]

You can think what you want. But if you write something, you must write all but not embezzle importants facts.
If you embezzle important facts, its another story...

A tip.
If you dont understand. Ask!
If you dont understand too,
Dont buy!

May be we see us in Germany in few month.

Best regards Marc

 

[JaPeMo]

You will get extra service? You must extra pay.

30€ for Pictures of process, test all parts. Test the parts on a benchtable, including mounting and thermalpads and other parts. I need some time to test it on my benchtable. It need time. Time cost money. ...You must pay 30€ by caseking to mount only. You get by me for 30eu a mounting, with all pictures + a test on a benchtable! Ok, this is expensive. But the caseking service is ultra expensive.
You are not happy only with some pix. You will more and more and more. You had written step by stept to get more and more and more.
You get more, you get all you want. But you must pay. My service is not a normal service. Nobody write in 3 languages. Nobody write on weekend. Noboy write after 20o'clock. Nobody write over 100 mails to solve the problem.
If i have bad service, what bad service give you other companies?!

You had the chance. Nothing send back, get new parts, costless. But you dont want it. Ok. Its your choice.

Marc, solo pedi photos de las piezas acabadas... Aqui esta el correo con mi pregunta y tu respuesta... En ella no dices nada de lo que has dicho..

Es increible como intentas siempre hacerte el victima y hacerme creer que soy yo el malo de la pelicula.

En fin...

He leido mas tu cronologia, y solo estas colocando lo que te interesa. Podria copiar y pegar todos los emails de nuestra conversacion. Si es lo que quieres, y asi demostrar que yo pedi una cosas y tu, fabricastes otra...

Me parece humillante tu postura, tanto con un foro de cierta reputacion en España como con mi persona.

En tus correos, después de ver los resultados me dijistes que tu me enviabas y que habia pagado por un prototipo y un bloque de calidad, y los dos distan de esto.

Haces referencia a que te modifique el pedido despues de tu presupuesto y eso es mentira, yo ya te habia pedido un bloque como el de tu pagina mucho antes, el cual cuesta menos de 100€

Bien. El tipo de bloque y modelo te lo pedi el 9 de Mayo... Aqui hay una captura

Paso de seguir tener que demostrar mi inocencia, podria seguir a lo largo de los mas de 200 emails que tengo contigo intentando solucionar todo y de los continuos problemas que he tenido.

De la fuga grande y por el problema de los racores no hice fotos, valore mas secar todos los componentes electronicos y no romper nada. Despues te envie foto de la fuga menor.

Me acusas de abrir y montar mal los bloques. Ya te dije que no es el primer bloque que abro para limpiar o revisar su estado. Puede ser que monte alguna vez alguno mal, por supuesto, pero 2 veces?

A parte, el que pierde, es el que segun tu, es de calidad... Las juntas no hacen presion dentro del bloque colocadas en sus ranuras. Eso, señor mio, no es un fallo mio, sino de fabricacion.

Para mi, la relacion con este señor se rompio hace tiempo, mucho tiempo.

Me hizo prometer que me enviaria las piezas si hacia test y publicaba una buena reviews y olvidaba los desperfectos y no los publicaba.

Y despues me escribias en español:

Cuando empezaron a fallar los bloques, le dije que no podia hacer una review de tempersturas si no se podían comparar loa bloques.

A partir de ahi, rompio su palabra y la cosa se fue de madre, se cerro en banda y hasta hoy...

Podria crear un hilo entero con discusiones, con intentos de cobrar mas por cada error que habias cometido y lo que me enviastes, los intentos de solucionar todo, mis avisos de que si no me ayudabas acudiria a un abogado y expresaria mi opinion en foros, aun asi, tu has hecho lo que has querido, no me has dado el soporte que prometistes.

Lo ultimo fue, que te enviara los bloques, pagando el envio, pero sin devolucion porque como habia abierto los bloques habia perdido la garantia...

Me parecia increible. Tener que pagar encima por fallos de fabricacion y dejarme minimo otros casi 50€ en envios. Eso sin contar que me quisieras cobrar la mano de obra...

Como no me fio ya, paso de enviarte nada, cada vez que hablaba contigo, me cambiabas los terminos y condiciones...

Con esto finalizo y cierro este asunto, porque lo unico que consigo cada vez que hablo contigo es peor.

JaPeMo
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[al_bundy]

I invent nothing.
I have written what you get for your money.

You dont want solve the problem. I accept this.
Have a nice life.

PS: If have you realy interessted to solve the problem. You send cooler back. I proof, and i send you 2 new Waterblocks.
But you dont want it. You show the world with your text what guy you are.

 

[al_bundy]

Full Quotes are punishable if the consent of the sender does not exist.
It will not help what you DO.

And now, i do what i write.
I go to my lawyer and he will send you and injunctive and Disclaimer. (it will be cost 800-1000€) If you dont accept this, we go to the court. (false statement of fact, dispute 10000-25000€ by catalog)
Because you dont write the fullstory. Because of that the user doesnt know the complette History.
You had the chance to write all in the web. But your chance is gone because you embezzle important facts.

And now, you are no interesst to get 2 blocks. Youre interesste is bashing me. Everyone can see it in the web.

And the fact is
The last deal we had.
I send you another copperbaseplate
A new Top
A new Seal
costless
AFTER you test one block (they works fine).

Who doesnt meet the deal?
You!

You write your story, not the full story in the web and you dont want my offer.

I write on

19.09.2015 here in the forum
Send cooler back, i proof and we find the best soilutions. If you have right, i send you 2 blocks back. Costless.

17.07.2015

2Hello, you have some news for me?
I need the trackingnumber.
Your parts are ready to ship in next week. But before i can ship the goods i must proof the "bad" coolers."


14.07.2015
My support is done and it starts together if i receive the blocks.

13.07.2015
My support end here, now
and
starts, too, if i receive the blocks.

12.07.2015
I waiting for the blocks.

...
...
on 16.06.2015 my patience is gone. After he pushing me with a lawyer and extort by the comunitys.

Write the thuth, and send cooler back. Apologize, too.
I proof your blocks, and you get the best soulution.

Fullcoverproblem:
Look about what find google about GPU Fullcover: Everyone knows what we mind if we say gpu Fullcover.
https://www.google.de/search?q=GPU+...ChMI0OL2jvTrxgIVAY0sCh0SdQOU&biw=1295&bih=916